Job Overview & Organization Mission

Lead national brand storytelling, corporate reputation management, crisis communications, and national media relations for Telstra.

Telstra is seeking an experienced Senior Brand Communications & PR Manager based at 242 Exhibition Street in Melbourne. In this high-profile role, you will craft the public narrative around Australia’s largest 5G mobile network, renewable energy investments, and cybersecurity initiatives, acting as a key media spokesperson and crisis strategist.

As a key member of the team at Telstra in Melbourne, VIC, you will play a central role in driving excellence, upholding top-tier Australian industry standards, and contributing directly to the strategic milestones of one of the nation’s premier employers.

Key Duties & Core Responsibilities

In this critical role, your operational duties and key performance responsibilities will encompass:

• Devise and: Devise and execute national PR campaigns positioning Telstra as Australia’s leading technology innovator.
• Manage daily: Manage daily media relations, pitch proactive news stories, and coordinate responses for national journalists.
• Provide strategic: Provide strategic crisis communications and issue management during operational disruptions or regulatory reviews.
• Write high-impact: Write high-impact speeches, thought leadership op-eds, and presentations for Group Executives.
• Measure earned: Measure earned media effectiveness, sentiment analysis, and share of voice (SOV).

Required Qualifications, Licenses & Experience

To be successful in this position at Telstra, candidates are expected to satisfy the following essential selection criteria:

• Mandatory Qualification: Bachelor of Communications, Public Relations, or Journalism.
• Relevant Experience: Minimum 5+ Years of verified industry experience in Australia or recognized overseas equivalence.
• Degree in Journalism, Public Relations, or Communications.
• 6+ years experience in corporate PR, journalism, or tech media relations.
• Established relationships with Australian business and technology news editors.
• Calm, decisive leadership and flawless writing ability under deadline pressure.

Core Competencies & Key Technical Proficiencies

The successful applicant will possess demonstrated capabilities across the following domain skill sets:

Salary, Compensation & Employee Benefits

At Telstra, we understand that our people drive our achievements. An outstanding remuneration and wellbeing package is provided in line with Australian benchmarks:

• Competitive Remuneration: AU$145,000 – AU$180,000 per year + standard Australian Superannuation (11.5%).
• Competitive salary $145,000 – $180,000 + 11.5% super + Telstra corporate incentive bonus.
• Pioneering ‘Telstra Connected Workplace’ offering exceptional flexibility.
• Substantial employee discounts on phone plans, home internet, and mobile devices.
• Leave Entitlements: 4 weeks annual leave (with 17.5% annual leave loading where applicable) plus 10 days paid personal/carer’s leave.
• Flexible Work: Progressive work-life balance options with supportive corporate culture and leadership development pathways.

About the Employer: Telstra

Telstra is Australia’s leading telecommunications and technology company, offering full range of communications services.

Telstra is deeply committed to building diverse, equitable, and culturally inclusive work environments. We proudly celebrate diversity and welcome applications from all qualified individuals including First Nations Australians, people with disabilities, and candidates from culturally and linguistically diverse backgrounds.

Application Process & Next Steps

Applications for this position are currently open and being reviewed on a rolling basis. Suitable candidates are encouraged to apply as early as possible before the published closing date.

Please prepare an updated Curriculum Vitae (CV) and a tailored Cover Letter highlighting your relevant experience against the key selection criteria outlined above.

To proceed with your application, click the Apply on Employer Site button to access the official Telstra careers gateway.