Key Responsibilities & Operational Scope

In this position at Eucalyptus, your primary deliverables and day-to-day focus areas include:

• Owning operational processes end-to-end, keeping them running reliably and improving them over time
• Preparing and coordinating practitioner interviews and related onboarding workflows
• Making outbound calls to patients to support retention and operational initiatives
• Analysing patient and operational data to identify friction points and areas for improvement
• Supporting the Operations team in testing and rolling out new initiatives to support teams

Candidate Profile & Required Qualifications

To succeed in this role, Eucalyptus is seeking candidates who possess the following credentials, competencies, and mindset:

• This role suits someone early in their career who demonstrates strong problem-solving ability, clear communication, and a bias toward action.
• you’re likely someone who:
• Curious, proactive, and eager to learn by doing
• Thinks in a structured way and enjoys solving ambiguous problems
• Comfortable owning processes and following through without being chased
• Communicates clearly and confidently, including over the phone
• Thrives in fast-paced, high-accountability environments
• 12-week paid casual engagement
• Minimum 4 days per week

Workplace Culture, Mentorship & Benefits

Eucalyptus fosters a high-autonomy, patient-first culture backed by the scale of Hims & Hers:

• Global Growth & Impact: Build solutions that deliver preventive, evidence-based healthcare to hundreds of thousands of patients worldwide.
• Mentorship & Leadership: Work alongside talented clinical and operational peers with dedicated development support.
• Modern Working Environment: Flexible arrangements designed to foster high ownership, autonomy, and work-life balance.

Remuneration & Transparency

Comprehensive compensation package commensurate with experience, plus statutory superannuation and performance incentives.