Key Responsibilities & Operational Scope

The core responsibilities and primary duties for this position within Comcare include:

• About the Claims Management Group
• The Claims Management Group is responsible for delivering Comcare’s claims management services, supporting individuals through challenging periods in their lives. Our work is both rewarding and impactful. We assist people in their recovery and return to work, making a meaningful difference to their wellbeing, their employers, and the broader community.
• Diverse positions within Claims Management
• Claims Management offers a variety of positions across multiple disciplines, including:
• Operational such as Claims Managers and supporting, working directly with claimants and performing administrative and case management tasks.
• Governance, project management and strategic support.
• Data, analytics and financial.
• Contract management, procurement and administrative.
• Positions may involve a mix of operational and administrative tasks, with duties determined by the classification level and specific role requirements. Positions are offered for varying periods of up to 18 months, based on operational needs.
• To be eligible for temporary employment at Comcare, applicants must meet the following criteria:

Mandatory Eligibility & Security Clearance

Applicants must satisfy the following statutory and organizational requirements:

• Citizenship: Under section 22(8) of the Public Service Act 1999, candidates must generally be Australian citizens to be eligible for engagement.
• Security Clearance: The successful candidate must be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) security clearance (Baseline, Negative Vetting 1, or Negative Vetting 2 as required by the agency).
• Probationary Period: Employment may be subject to a probationary period, character checks, and pre-engagement screening.
• Be able to provide proof of qualifications if applicable to the position.
• RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability. This initiative/program is only applicable where the successful applicant will be employed under the Public Service Act 1999. Similar conditions may apply when employed under other Acts. For clarification please contact the advertising agency.

Working Arrangements & Public Sector Benefits

Work Model: Hybrid. Details: Hybrid working arrangements are available and can be negotiated with the business area.

Australian Public Service positions provide comprehensive Commonwealth benefits including a standard 15.4% employer superannuation contribution, attractive leave provisions, and structured career progression pathways across the Australian Public Service.