Key Responsibilities & Operational Scope

The core responsibilities and primary duties for this position within Services Australia include:

• Executive Assistants and Executive Support Officers (APS4 to APS6)
• In these roles, you provide high-level administrative and operational support to a Senior Executive Service (SES) Officer to ensure their office operates efficiently and effectively. The role is fast-paced and requires the ability to manage competing priorities and tight timeframes in response to changing business needs.
• You are responsible for comprehensive diary and meeting management, including coordinating meetings and appointments, arranging venues and travel, preparing supporting materials and providing secretariat support to meetings, committees and working groups as required.
• In this role, you hold a position of trust and are required to exercise discretion and maintain confidentiality at all times. You build and maintain professional working relationships with senior staff and stakeholders across the agency and where required, with external organisations, to support effective communication, coordination and outcomes.
• Executive Assistants and Executive Support Officers may also provide administrative support for the preparation of briefs, reports and minutes as well as records management, financial management and other general support functions.
• Executive Officers (EL1 to EL2)
• You may be required to lead a small team of support staff to deliver outcomes, and there may be times when work is required outside the traditional 9am to 5pm workday.
• In accordance with section 22(6) of the Public Service Act 1999, Services Australia requires applicants to be Australian citizens to be eligible for employment with Services Australia.
• An applicant’s suitability for employment with the agency will be assessed through a pre-employment screening process. This process includes but is not limited to a national police history check, referee checks, code of conduct check and an employment history integrity check.
• Some positions within Services Australia may be required to work in settings where mandatory vaccinations are required. Staff in such positions will need to demonstrate that they meet the vaccination requirements or have a relevant exemption.

Mandatory Eligibility & Security Clearance

Applicants must satisfy the following statutory and organizational requirements:

• Citizenship: Under section 22(8) of the Public Service Act 1999, candidates must generally be Australian citizens to be eligible for engagement.
• Security Clearance: The successful candidate must be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) security clearance (Baseline, Negative Vetting 1, or Negative Vetting 2 as required by the agency).
• Probationary Period: Employment may be subject to a probationary period, character checks, and pre-engagement screening.
• Work location: The majority of positions are located in Canberra, ACT. From time to time, there may be vacancies in other locations, depending on business needs and requirements. You will be asked to nominate your location preference in your application.
• RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability. This initiative/program is only applicable where the successful applicant will be employed under the Public Service Act 1999. Similar conditions may apply when employed under other Acts. For clarification please contact the advertising agency.

Working Arrangements & Public Sector Benefits

Work Model: On Site. Details: It is expected that this role can only be performed in the advertised location/s.

Australian Public Service positions provide comprehensive Commonwealth benefits including a standard 15.4% employer superannuation contribution, attractive leave provisions, and structured career progression pathways across the Australian Public Service.