Key Responsibilities & Operational Scope

The core responsibilities and primary duties for this position within Department of Social Services include:

• lead a small team in close consultation with your director to develop and implement complex communication, media, channels or social media strategies.
• develop strong, trusted relationships with policy and program areas, and the Minister’s Offices, anticipating and assessing their strategic communication and channels needs
• develop communication material for departmental audiences, which may include social media and newsletter content, media enquiry responses, media releases, talking points, web content, videos and accessible communication materials
• develop and manage associated communication resources, budgets and contracts
• provide expert communication advice to policy and program areas to inform best practice communication, media and channels strategies
• evaluate the effectiveness of communication, media, channels or social media strategies and activities to guide development of future communication and engagement
• contribute to strategic and operational planning/improvements for the Branch and Group
• for the Channels/Social Media Manager only – Manage the department’s social media and newsletter presence, including content planning, publishing, moderation, analytics and evaluation.
• Please review the job pack for the full position description.
• amanda.petrass@dss.gov.au

Mandatory Eligibility & Security Clearance

Applicants must satisfy the following statutory and organizational requirements:

• Citizenship: Under section 22(8) of the Public Service Act 1999, candidates must generally be Australian citizens to be eligible for engagement.
• Security Clearance: The successful candidate must be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) security clearance (Baseline, Negative Vetting 1, or Negative Vetting 2 as required by the agency).
• Probationary Period: Employment may be subject to a probationary period, character checks, and pre-engagement screening.
• RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability. This initiative/program is only applicable where the successful applicant will be employed under the Public Service Act 1999. Similar conditions may apply when employed under other Acts. For clarification please contact the advertising agency.

Working Arrangements & Public Sector Benefits

Work Model: Hybrid. Details: Hybrid.

Australian Public Service positions provide comprehensive Commonwealth benefits including a standard 15.4% employer superannuation contribution, attractive leave provisions, and structured career progression pathways across the Australian Public Service.