Job Overview & Organization Mission

Lead enterprise global freight forwarding relationships, multi-million-dollar supply chain solutions, and international tenders at Toll Group.

Toll Group is hiring an accomplished Global Forwarding Key Account Commercial Director to lead strategic client relationships at our Global Headquarters in Melbourne. You will manage a high-value portfolio of multinational enterprise accounts in retail, automotive, and technology, designing end-to-end multimodal international supply chains (air, ocean, customs, contract logistics).

As a key member of the team at Toll Group in Melbourne, VIC, you will play a central role in driving excellence, upholding top-tier Australian industry standards, and contributing directly to the strategic milestones of one of the nation’s premier employers.

Key Duties & Core Responsibilities

In this critical role, your operational duties and key performance responsibilities will encompass:

• Manage strategic: Manage strategic commercial relationships with enterprise clients generating over $50M in annual freight revenues.
• Lead complex: Lead complex global supply chain tender responses (RFPs), financial pricing models, and service contract negotiations.
• Design bespoke: Design bespoke international logistics solutions including buyer consolidation, bonded warehousing, and trade financing.
• Conduct quarterly: Conduct quarterly executive business reviews (QBRs) and drive continuous supply chain optimization programs.
• Collaborate with: Collaborate with international Toll offices across Asia, Europe, and North America to ensure seamless execution.

Required Qualifications, Licenses & Experience

To be successful in this position at Toll Group, candidates are expected to satisfy the following essential selection criteria:

• Mandatory Qualification: Degree in Commerce, International Business, Logistics, or Supply Chain.
• Relevant Experience: Minimum 8+ Years of verified industry experience in Australia or recognized overseas equivalence.
• 8+ years in global freight forwarding or 3PL logistics with demonstrated success managing multinational key accounts.
• Proven track record in high-value contract negotiation, customer retention, and strategic business development.
• Deep understanding of global trade lanes, shipping line/air carrier alliances, and supply chain technology.
• Degree in Business, Commerce, or Supply Chain.

Core Competencies & Key Technical Proficiencies

The successful applicant will possess demonstrated capabilities across the following domain skill sets:

Salary, Compensation & Employee Benefits

At Toll Group, we understand that our people drive our achievements. An outstanding remuneration and wellbeing package is provided in line with Australian benchmarks:

• Competitive Remuneration: AU$175,000 – AU$215,000 per year + standard Australian Superannuation (11.5%).
• Executive package ($175,000 – $215,000) + lucrative commercial incentive bonus.
• St Kilda Road Melbourne global headquarters with premium corporate facilities and hybrid flexibility.
• Global career mobility opportunities across Toll Group and Japan Post worldwide operations.
• Leave Entitlements: 4 weeks annual leave (with 17.5% annual leave loading where applicable) plus 10 days paid personal/carer’s leave.
• Flexible Work: Progressive work-life balance options with supportive corporate culture and leadership development pathways.

About the Employer: Toll Group

Toll Global Forwarding manages complex multinational supply chains across freight forwarding, customs, and contract logistics.

Toll Group is deeply committed to building diverse, equitable, and culturally inclusive work environments. We proudly celebrate diversity and welcome applications from all qualified individuals including First Nations Australians, people with disabilities, and candidates from culturally and linguistically diverse backgrounds.

Application Process & Next Steps

Applications for this position are currently open and being reviewed on a rolling basis. Suitable candidates are encouraged to apply as early as possible before the published closing date.

Please prepare an updated Curriculum Vitae (CV) and a tailored Cover Letter highlighting your relevant experience against the key selection criteria outlined above.

To proceed with your application, click the Apply on Employer Site button to access the official Toll Group careers gateway.