E-Commerce Platform Product Manager – Digital Customer Journey
23 days left
Apply NowE-Commerce Platform Product Manager – Digital Customer Journey
23 days left
Apply NowJob role insights
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Date posted
September 21, 2026
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Closing date
November 5, 2026
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Location
Brisbane
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Salary
$135,000 - $165,000 /year
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Career level
Mid-Senior Level
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Qualification
Tertiary degree in Computer Science, Information Systems, Business, or UX Design
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Experience
5+ Years
Description
Job Overview & Organization Mission
Lead digital product discovery and engineering delivery for multi-brand e-commerce platforms serving millions of automotive and sporting customers.
Super Retail Group is seeking an experienced E-Commerce Platform Product Manager to join our Digital & Technology team in North Brisbane. Working across our four brand banners (Supercheap Auto, rebel, BCF, Macpac), you will lead dedicated agile engineering squads to build intuitive search experiences, frictionless mobile checkouts, personalized product recommendations, and digital club loyalty integrations.
As a key member of the team at Super Retail Group in Brisbane, QLD, you will play a central role in driving excellence, upholding top-tier Australian industry standards, and contributing directly to the strategic milestones of one of the nation’s premier employers.
Position Quick Summary
- Role Title: E-Commerce Platform Product Manager – Digital Customer Journey
- Hiring Employer: Super Retail Group
- Primary Location: Brisbane, QLD, Australia
- Employment Type: Full Time
- Career Level: Mid-Senior Level
- Target Remuneration: AU$135,000 – AU$165,000 per year + 11.5% Superannuation
Key Duties & Core Responsibilities
In this critical role, your operational duties and key performance responsibilities will encompass:
- Define product: Define product vision, strategy, and quarterly roadmaps for core e-commerce platform capabilities.
- Manage sprint: Manage sprint backlogs, author detailed user stories, and lead agile scrum ceremonies with engineering teams.
- Conduct qualitative: Conduct qualitative user testing and leverage quantitative behavioral data (Mixpanel/Amplitude) to prioritize features.
- Optimize checkout: Optimize checkout conversion, Apple Pay/Google Pay integration, and alternative payment solutions.
- Collaborate with: Collaborate with brand marketing leaders to align digital product roadmaps with commercial retail campaigns.
Required Qualifications, Licenses & Experience
To be successful in this position at Super Retail Group, candidates are expected to satisfy the following essential selection criteria:
- Mandatory Qualification: Tertiary degree in Computer Science, Information Systems, Business, or UX Design.
- Relevant Experience: Minimum 5+ Years of verified industry experience in Australia or recognized overseas equivalence.
- 5+ years of digital product management experience in large-scale e-commerce or retail tech.
- Demonstrated success building customer-centric web and mobile checkout experiences.
- Strong grasp of modern headless e-commerce architectures, APIs, and microservices.
- Superb analytical capability, user empathy, and cross-functional agile leadership skills.
Core Competencies & Key Technical Proficiencies
The successful applicant will possess demonstrated capabilities across the following domain skill sets:
Salary, Compensation & Employee Benefits
At Super Retail Group, we understand that our people drive our achievements. An outstanding remuneration and wellbeing package is provided in line with Australian benchmarks:
- Competitive Remuneration: AU$135,000 – AU$165,000 per year + standard Australian Superannuation (11.5%).
- Competitive salary ($135,000 – $165,000) + annual corporate bonus + superannuation.
- Lawnton Brisbane campus with free parking, gym, subsidized cafe, and flexible hybrid working.
- Generous team discounts across Supercheap Auto, rebel, BCF, and Macpac.
- Leave Entitlements: 4 weeks annual leave (with 17.5% annual leave loading where applicable) plus 10 days paid personal/carer’s leave.
- Flexible Work: Progressive work-life balance options with supportive corporate culture and leadership development pathways.
About the Employer: Super Retail Group
Super Retail Group powers digital commerce across four iconic retail brands with millions of active loyalty club members.
Super Retail Group is deeply committed to building diverse, equitable, and culturally inclusive work environments. We proudly celebrate diversity and welcome applications from all qualified individuals including First Nations Australians, people with disabilities, and candidates from culturally and linguistically diverse backgrounds.
Application Process & Next Steps
Applications for this position are currently open and being reviewed on a rolling basis. Suitable candidates are encouraged to apply as early as possible before the published closing date.
Please prepare an updated Curriculum Vitae (CV) and a tailored Cover Letter highlighting your relevant experience against the key selection criteria outlined above.
To proceed with your application, click the Apply on Employer Site button to access the official Super Retail Group careers gateway.
