Job Overview & Organization Mission

Lead Australian Border Force customs entry clearance, tariff concession orders (TCO), and biosecurity clearance for international freight.

DHL Global Forwarding is seeking a Senior Customs Brokerage Manager based at Mascot, Sydney. As a Nominated Licensed Customs Broker, you will lead a team of customs compilers and brokers ensuring compliant customs clearance, tariff classification, Free Trade Agreement (FTA) utilization, and DAFF biosecurity import clearance on CargoWise One.

As a key member of the team at DHL Global Forwarding Australia in Sydney, NSW, you will play a central role in driving excellence, upholding top-tier Australian industry standards, and contributing directly to the strategic milestones of one of the nation’s premier employers.

Key Duties & Core Responsibilities

In this critical role, your operational duties and key performance responsibilities will encompass:

• Hold statutory: Hold statutory corporate appointment as a Nominated Customs Broker under Australian Border Force (ABF) licensing.
• Oversee complex: Oversee complex tariff classification, customs valuation rulings, and Tariff Concession Order (TCO) applications.
• Direct DAFF: Direct DAFF (Department of Agriculture, Fisheries and Forestry) biosecurity compliance and approved arrangement inspections.
• Manage customs: Manage customs clearance throughput and audit trails using CargoWise One (CW1).
• Advise multinational: Advise multinational import clients on anti-dumping duties, FTAs, and customs duty drawback recovery.

Required Qualifications, Licenses & Experience

To be successful in this position at DHL Global Forwarding Australia, candidates are expected to satisfy the following essential selection criteria:

• Mandatory Qualification: Licensed Australian Customs Broker (ABF) & Degree in International Business or Trade.
• Relevant Experience: Minimum 5+ Years of verified industry experience in Australia or recognized overseas equivalence.
• Current Unrestricted Australian Customs Broker Licence.
• 5+ years experience managing customs brokerage operations within an international freight forwarder.
• Advanced mastery of CargoWise One (CW1) software.
• Deep comprehension of the Australian Customs Act 1901 and DAFF biosecurity protocols.

Core Competencies & Key Technical Proficiencies

The successful applicant will possess demonstrated capabilities across the following domain skill sets:

Salary, Compensation & Employee Benefits

At DHL Global Forwarding Australia, we understand that our people drive our achievements. An outstanding remuneration and wellbeing package is provided in line with Australian benchmarks:

• Competitive Remuneration: AU$135,000 – AU$165,000 per year + standard Australian Superannuation (11.5%).
• Remuneration $135,000 – $165,000 + 11.5% super + performance bonus.
• Work with the world’s #1 logistics brand adjacent to Sydney International Airport.
• Global DHL career development opportunities and flexible hybrid office policies.
• Leave Entitlements: 4 weeks annual leave (with 17.5% annual leave loading where applicable) plus 10 days paid personal/carer’s leave.
• Flexible Work: Progressive work-life balance options with supportive corporate culture and leadership development pathways.

About the Employer: DHL Global Forwarding Australia

DHL Global Forwarding is the world’s leading provider of air, ocean, and overland freight forwarding services.

DHL Global Forwarding Australia is deeply committed to building diverse, equitable, and culturally inclusive work environments. We proudly celebrate diversity and welcome applications from all qualified individuals including First Nations Australians, people with disabilities, and candidates from culturally and linguistically diverse backgrounds.

Application Process & Next Steps

Applications for this position are currently open and being reviewed on a rolling basis. Suitable candidates are encouraged to apply as early as possible before the published closing date.

Please prepare an updated Curriculum Vitae (CV) and a tailored Cover Letter highlighting your relevant experience against the key selection criteria outlined above.

To proceed with your application, click the Apply on Employer Site button to access the official DHL Global Forwarding Australia careers gateway.