Key Responsibilities & Operational Scope

• Execute and drive play a key part in delivering a seamless employee experience by supporting end-to-end employee lifecycle activities, including onboarding, employment changes, and offboarding.
• Supervise and coordinate the administration of employee benefits and insurance programs, managing enrolments, dependent coverage, and employment-related updates in partnership with external providers.
• Collaborate with cross-functional stakeholders to you will coordinate new hire setup, employment changes, final pay processing, employee loans, and other payroll-related transactions to ensure accuracy and compliance.
• Additionally manage statutory employment obligations, including SSS, PhilHealth and Pag-IBIG enrolments, contributions, and loan administration, while liaising with relevant government agencies as required.
• Maintaining accurate employee records and preparing reports, documentation, and people-related data will be a core part of your responsibilities.
• In addition, you will contribute to employee engagement, wellbeing, and the firm Plus initiatives, while proactively identifying opportunities to enhance the employee experience through process simplification, standardization, digitalisation, and automation.
• Execute and drive support continuous improvement initiatives by driving process enhancements, maintaining documentation, and encouraging the adoption of systems and tools that improve operational efficiency and effectiveness across People and Culture.

Candidate Profile & Required Qualifications

• Customer service orientation with the ability to build effective relationships across all levels of the organisation.
• Highly organised with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Attention to detail, accuracy, and quality.
• Initiative, problem-solving skills, and ability to work both independently and collaboratively.
• Excellent verbal and written communication skills.
• Sound understanding of confidentiality and handling sensitive employee information.
• Proficiency in Microsoft Office applications, particularly Excel for reporting and data management.
• Experience supporting payroll, employee benefits, or HR administration processes.
• Exposure to process improvement, workflow optimisation, or automation initiatives.
• Familiarity with HR systems and digital employee experience tools.
• Experience using AI tools (e.g., Microsoft Copilot) to improve productivity, analyse information, create content, or support process simplification.
• Ability to develop effective AI prompts and leverage AI tools to automate repetitive tasks, improve reporting, and enhance service delivery.
• Experience working in a shared services, corporate, financial services, or multinational environment.

What Macquarie Offers

• Market-Leading Rewards: Competitive base remuneration supplemented by performance-linked incentive programs.
• Flexible Work Frameworks: Modern hybrid working arrangements supporting professional productivity and personal balance.
• Professional Development: Clear internal mobility pathways, technical skill enhancement, and professional accreditation support.
• Comprehensive Wellbeing: Access to employee assistance programs, holistic healthcare coverage, and dedicated wellbeing initiatives.
• Global Network & Impact: Collaborative engagement with cross-border teams across the Americas, EMEA, and Asia-Pacific regions.

Core Competencies & Key Technical Focus