Job Overview & Organization Mission

Lead the commercial performance, French luxury guest service culture, and asset owner relations for the iconic Sofitel Sydney Wentworth hotel.

Accor Australia is seeking an accomplished Luxury Hotel General Manager to take the helm at the newly refurbished Sofitel Sydney Wentworth in the heart of Sydney’s CBD. You will hold complete commercial, operational, and guest experience accountability for this 436-room luxury landmark, inspiring over 250 team members to deliver bespoke French art de vivre hospitality.

As a key member of the team at Accor Australia in Sydney, NSW, you will play a central role in driving excellence, upholding top-tier Australian industry standards, and contributing directly to the strategic milestones of one of the nation’s premier employers.

Key Duties & Core Responsibilities

In this critical role, your operational duties and key performance responsibilities will encompass:

• Drive total: Drive total hotel commercial P&L performance, maximizing Average Daily Rate (ADR), occupancy, and RevPAR index.
• Deliver exceptional: Deliver exceptional luxury brand standards and guest satisfaction scores (GSS / TripAdvisor #1 ranking).
• Maintain trusted,: Maintain trusted, collaborative relationships with institutional property owners and asset asset managers.
• Oversee premium: Oversee premium food and beverage operations across rooftop bars, French bistros, and grand ballrooms.
• Champion talent: Champion talent development, employee engagement, and sustainability initiatives (Net Zero carbon hospitality).

Required Qualifications, Licenses & Experience

To be successful in this position at Accor Australia, candidates are expected to satisfy the following essential selection criteria:

• Mandatory Qualification: Degree in International Hotel Management, Business, or Hospitality Administration.
• Relevant Experience: Minimum 10+ Years of verified industry experience in Australia or recognized overseas equivalence.
• 10+ years of hotel management experience with at least 4 years as a General Manager in a luxury 5-star international hotel.
• Demonstrated track record of achieving market-leading RevPAR growth and outstanding food & beverage profitability.
• Exceptional executive presence, French luxury service passion, and charismatic interpersonal leadership.
• Degree in Hotel Management, Hospitality, or Business Administration.

Core Competencies & Key Technical Proficiencies

The successful applicant will possess demonstrated capabilities across the following domain skill sets:

Salary, Compensation & Employee Benefits

At Accor Australia, we understand that our people drive our achievements. An outstanding remuneration and wellbeing package is provided in line with Australian benchmarks:

• Competitive Remuneration: AU$200,000 – AU$250,000 per year + standard Australian Superannuation (11.5%).
• Executive package ($200,000 – $250,000) + performance-linked GM incentive bonus.
• Global ALL (Accor Live Limitless) executive travel discounts across 5,000+ Accor hotels worldwide.
• Comprehensive executive health and life insurance, plus dry cleaning and luxury hotel perks.
• Leave Entitlements: 4 weeks annual leave (with 17.5% annual leave loading where applicable) plus 10 days paid personal/carer’s leave.
• Flexible Work: Progressive work-life balance options with supportive corporate culture and leadership development pathways.

About the Employer: Accor Australia

Accor is Australia’s largest hotel group with over 400 properties across brands including Sofitel, Pullman, MGallery, Novotel, and Peppers.

Accor Australia is deeply committed to building diverse, equitable, and culturally inclusive work environments. We proudly celebrate diversity and welcome applications from all qualified individuals including First Nations Australians, people with disabilities, and candidates from culturally and linguistically diverse backgrounds.

Application Process & Next Steps

Applications for this position are currently open and being reviewed on a rolling basis. Suitable candidates are encouraged to apply as early as possible before the published closing date.

Please prepare an updated Curriculum Vitae (CV) and a tailored Cover Letter highlighting your relevant experience against the key selection criteria outlined above.

To proceed with your application, click the Apply on Employer Site button to access the official Accor Australia careers gateway.