Role Overview & Project Scope

Laing O’Rourke is currently seeking applications for the position of Hire Controller (NSW). As a $6 billion privately owned global engineering and manufacturing-led construction leader, Laing O’Rourke delivers some of Australia’s most complex and iconic infrastructure projects across defence, transport networks, health, water, and utilities.

Select Plant Australia, a vertically integrated business owned by Laing O’Rourke, plays a critical role in keeping Australia’s major construction projects moving. As a specialist plant hire partner, Select supports Laing O’Rourke and the wider market on complex projects, delivering smart, safe, and sustainable solutions on time. We bring together an experienced, diverse team who care deeply about how work gets done. Our focus is simple: to provide high-quality plant and services that help our customers perform at their best, on site and beyond. Our capability spans seven core service areas: Cranes and Lifting Solutions, General Plant, Heavy Plant, Site Solutions, Specialist Rail, Sustainability and Innovation, and Vehicles. This breadth allows us to respond with confidence, adapt to change and solve problems before they slow a project down.

Core Responsibilities & Key Deliverables

In this role at Laing O’Rourke, your key responsibilities and deliverables will include:

• Address all customer queries in a timely and effective manner and cultivate lasting relationships
• Fulfil customer requests for the hire of construction plant, equipment, vehicles, site accommodation and tools
• Drive customer focus throughout the business, ensuring that the use of Select own plant and equipment is maximized
• Leverage existing customers relationships to identify areas of potential growth or opportunity
• Reconcile project charges prior to charge run to ensure all customer invoicing is current and accurate
• Review queried invoices with suppliers for payment or dispute escalation
• Generate credits to customers for invoicing errors where required and in line with DOA
• Create variations to supplier orders as required to account for additional items, damages and other sundry charges

Selection Criteria & Candidate Profile

Laing O’Rourke evaluates applicants against demonstrated technical capabilities and experience aligned with this role:

• 3+ years experience preferred in a related role (e.g. plant hire, dispatch, commercial, construction, logistics, asset management)
• A good working knowledge of the construction and plant hire industries
• Excellent alpha/numerical data entry skills
• Intermediate level experience using Microsoft Office Suite – Excel & Outlook

Key Competencies & Technical Proficiencies

Benefits, Rewards & Flexibility

At Laing O’Rourke, you are supported to build a meaningful, rewarding career. Some of the benefits offered include:

• In-house training and continuous professional development opportunities.
• Six months’ paid parental leave at full pay for all eligible employees.
• Purchased leave options and paid volunteering leave.
• Exclusive discounts and savings across hundreds of Australian retailers.
• Recognised by the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality.

Application Instructions

To inspect the complete official vacancy announcement and submit your confidential application directly through the PageUp career portal, click the Apply on Employer Site button above.