Position Overview: Mobile Lender – Community Bank Altona – VIC

Bendigo and Adelaide Bank is pleased to invite applications and expressions of interest for the role of Mobile Lender – Community Bank Altona – VIC (Requisition ID: 1009). Operating within our dynamic Retail Banking team, this appointment plays a pivotal role in delivering superior banking outcomes, customer advocacy, and ethical financial services across Australia.

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. Your role as a Mobile Lender (known internally as a Mobile Relationship Manager) is to use your lending expertise to build strong, lasting relationships within the local community and drive business growth. Managing your own portfolio, you’ll identify prospective customers, nurture leads, and tailor lending solutions to meet their needs.

At Bendigo Bank, our ethos has always set us apart: we’ve never been ‘just a bank’, and we believe our team members should never be ‘just an employee’. With more than 165 years of proud history originating during the Victorian gold rush in 1858, our enduring mission is to feed into the prosperity of customers and their communities, rather than off it.

About Bendigo and Adelaide Bank

As one of Australia’s largest, most dependable, and highest-rated retail banks, Bendigo and Adelaide Bank (ASX: BEN) delivers comprehensive financial products and services to more than 2.5 million customers nationwide. Headquartered in Bendigo, Victoria, with central corporate hubs in Adelaide, Melbourne, Sydney, and Brisbane, our nationwide presence unites regional warmth with top-tier financial expertise.

Bendigo Bank is globally acclaimed for inaugurating the Community Bank model—a pioneering social enterprise model that has returned over $350 million in profits back into the communities where they were generated. These reinvestments support schools, fire brigades, local healthcare facilities, sports clubs, and economic infrastructure. By joining our team, your daily professional achievements directly foster resilient, thriving Australian communities.

Key Accountabilities & Daily Operational Scope

In the capacity of Mobile Lender – Community Bank Altona – VIC, you will manage vital responsibilities centered around operational integrity, stakeholder satisfaction, and regulatory adherence. In this high-impact position, your duties encompass:

• Proactively building a strong pipeline by identifying new opportunities, establishing referral partnerships, and acquiring new customers through strategic networking:Proactively building a strong pipeline by identifying new opportunities, establishing referral partnerships, and acquiring new customers through strategic networking
• Guiding customers seamlessly through the lending process, providing them with confidence and peace of mind as you help them achieve their financial goals:Guiding customers seamlessly through the lending process, providing them with confidence and peace of mind as you help them achieve their financial goals
• Strengthening your community presence by building your personal brand, nurturing and leveraging existing Community Bank relationships, and expanding your network through active participation in local events:Strengthening your community presence by building your personal brand, nurturing and leveraging existing Community Bank relationships, and expanding your network through active participation in local events
• Leveraging your credit analysis expertise and understanding of customer needs to ensure positive lending outcomes and helping to future-proof their financial success:Leveraging your credit analysis expertise and understanding of customer needs to ensure positive lending outcomes and helping to future-proof their financial success
• Developing lasting relationships within the community, positioning yourself as a trusted lending expert who’s always ready to support your customers’ needs:Developing lasting relationships within the community, positioning yourself as a trusted lending expert who’s always ready to support your customers’ needs
• Being a lifelong learner. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and other learning opportunities:Being a lifelong learner. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and other learning opportunities
• Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!:Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!
• High level of understanding of lending products, policies and regulations:High level of understanding of lending products, policies and regulations

Candidate Profile, Qualifications & Core Competencies

Bendigo and Adelaide Bank values professionals who combine technical capability with authentic empathy and customer advocacy. To be successful in the role of Mobile Lender – Community Bank Altona – VIC, prospective candidates should present the following qualifications and capabilities:

• Extensive consumer lending experience – this is essential:Extensive consumer lending experience – this is essential
• Strong networks and a proven ability to self-generate new business opportunities:Strong networks and a proven ability to self-generate new business opportunities
• An ability to build relationships and rapport with customers and colleagues quickly, assess their needs and a develop a holistic view of their situation:An ability to build relationships and rapport with customers and colleagues quickly, assess their needs and a develop a holistic view of their situation
• A self-motivated, high performing approach, with a proven track record of consistently delivering lending growth:A self-motivated, high performing approach, with a proven track record of consistently delivering lending growth

Furthermore, individuals who demonstrate proactive problem solving, high ethical standards, and genuine enthusiasm for our core organizational values of Integrity, Connection, Teamwork, and Passion will find an exceptionally rewarding career environment.

Remuneration Benchmark, Culture & Employee Benefits

Bendigo and Adelaide Bank provides market-competitive compensation together with an extensive suite of corporate perks and career development programs:

• Competitive Remuneration: Targeted base salary ranging from $95,000 to $125,000 AUD (commensurate with demonstrated skills and verified expertise), plus 11.5% statutory superannuation.
• Work Your Way (Hybrid Flexibility): Structured hybrid working arrangements and flexible work arrangements designed to prioritize work-life balance.
• Exclusive Banking & Financial Perks: Discounted home mortgage rates, fee-free bank accounts, credit card concessions, and subsidized insurance options.
• Health & Holistic Wellbeing: Free confidential Employee Assistance Program (EAP) for you and your family, discounted health insurance schemes, and corporate wellness initiatives.
• Professional Development & Study Support: Formal qualifications pathways, financial services certifications, mentorship programs, and executive development opportunities.
• Community Volunteering Leave: Fully paid volunteer leave every year to contribute directly to registered charitable organizations or local community initiatives.

Commitment to Diversity, Equity & Inclusion

We celebrate diversity and are committed to creating an equitable, inclusive workplace where everyone feels valued, respected, and heard. Applications are strongly welcomed from First Nations peoples, people of all genders, culturally diverse candidates, members of the LGBTQIA+ community, mature workers, and candidates with disabilities.

If you need adjustments during the recruitment or interview stages, our Talent Acquisition partners will gladly accommodate your requirements.

Application Process & Next Steps

Applications for Mobile Lender – Community Bank Altona – VIC (Requisition ID: 1009) are currently being reviewed on a continuous basis. Early applications are strongly recommended.

1. Click the official application link below to visit the secure Bendigo and Adelaide Bank SuccessFactors Portal.
2. Review the complete requisition specifications, criteria, and role overview.
3. Upload your current Resume / CV and any supporting documentation.
4. Submit your application through the secure applicant tracking system to ensure direct review by the recruitment team.