Key Responsibilities & Operational Scope

The core responsibilities and primary duties for this position within Defence Housing Australia include:

• Managing a portfolio of service residences with respect to presentation to DHA standards, tenant interactions, maintenance and other property related matters within DHA’s agreed SOPs.
• Conducting property inspections, identifying tenant liability and coordinating the preparation of properties for incoming tenants, in accordance with DHA’s standards of housing.
• Identifying and arranging maintenance services to be undertaken in line with budgets; including raising work orders, monitoring progress, following up and authorising payment upon completion.
• Managing and updating DHA systems efficiently and effectively to ensure properties are returned for tenancy within set timeframes to meet KPI objectives.
• Responding to internal and external customer enquiries and requests in a timely manner, providing proactive advice and solutions, and escalating complex queries to team leaders.
• To view our DHA office locations and where we welcome applications from, please click here.
• **Please note, these roles are to be filled as non-ongoing only in a full time/part-time basis for varying contract lengths up to 18 months.
• For further information for this opportunity please view the Position Description.
• Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
• The successful candidate will be required obtain and maintain a Baseline Vetting (AGSVA) security clearance.

Mandatory Eligibility & Security Clearance

Applicants must satisfy the following statutory and organizational requirements:

• Citizenship: Under section 22(8) of the Public Service Act 1999, candidates must generally be Australian citizens to be eligible for engagement.
• Security Clearance: The successful candidate must be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) security clearance (Baseline, Negative Vetting 1, or Negative Vetting 2 as required by the agency).
• Probationary Period: Employment may be subject to a probationary period, character checks, and pre-engagement screening.
• RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability. This initiative/program is only applicable where the successful applicant will be employed under the Public Service Act 1999. Similar conditions may apply when employed under other Acts. For clarification please contact the advertising agency.

Working Arrangements & Public Sector Benefits

Work Model: On Site;Flexible;Hybrid. Details: Flexible working arrangements may be negotiated in accordance with the DHA Enterprise Agreement.

Australian Public Service positions provide comprehensive Commonwealth benefits including a standard 15.4% employer superannuation contribution, attractive leave provisions, and structured career progression pathways across the Australian Public Service.