Key Responsibilities & Operational Scope

The core responsibilities and primary duties for this position within Australian Taxation Office include:

• Whether your experience has been gained in a professional services firm, legal practice, corporate tax team, financial services organisation, regulatory agency or government environment, we offer challenging and rewarding opportunities to apply and further develop your expertise while contributing to work of national significance.
• Successful candidates may be appointed to EL1 Tax Specialist, EL1 Client Engagement Officer, EL1 Client Engagement Manager roles based on organisational requirements and their skills, experience, technical expertise and demonstrated capabilities.
• We embrace the strength of diversity – through our people and the perspectives they bring.
• We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.
• demonstrates expertise in Australian taxation, GST or superannuation and applies technical expertise, sound judgement and evidence-based decision making to complex and sometimes sensitive matters
• leads complex work, case programs or teams, setting clear expectations, managing competing priorities and delivering quality outcomes
• builds capability in others through coaching, mentoring and knowledge sharing, supporting a positive and high-performing team culture
• builds trusted relationships and influences outcomes through effective communication, collaboration and engagement with taxpayers, advisers and stakeholders
• thinks critically and strategically about risks, opportunities and impacts, contributing to improvements in business outcomes and the effective administration of Australia's tax and superannuation systems.
• cegrecruitment@ato.gov.au

Mandatory Eligibility & Security Clearance

Applicants must satisfy the following statutory and organizational requirements:

• Citizenship: Under section 22(8) of the Public Service Act 1999, candidates must generally be Australian citizens to be eligible for engagement.
• Security Clearance: The successful candidate must be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) security clearance (Baseline, Negative Vetting 1, or Negative Vetting 2 as required by the agency).
• Probationary Period: Employment may be subject to a probationary period, character checks, and pre-engagement screening.
• RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability. This initiative/program is only applicable where the successful applicant will be employed under the Public Service Act 1999. Similar conditions may apply when employed under other Acts. For clarification please contact the advertising agency.

Working Arrangements & Public Sector Benefits

Work Model: Flexible. Details: Flexible working arrangements are available in the ATO, including working between the office and home, and is considered on a case-by-case basis..

Australian Public Service positions provide comprehensive Commonwealth benefits including a standard 15.4% employer superannuation contribution, attractive leave provisions, and structured career progression pathways across the Australian Public Service.