Microsoft Corporation is actively seeking an exceptional professional to join our organization as a Senior Program Manager – CTJ – Top Secret within the Consulting Project Management division. Positioned at the core of Microsoft’s technological innovation, this role offers direct involvement in mission-critical engineering initiatives, planetary-scale cloud services, and next-generation product architectures.

Role Overview & Strategic Impact

As a Senior Program Manager – CTJ – Top Secret based in Washington D.C., District of Columbia, United States, you will play an integral role in architecting, engineering, and delivering transformative technology solutions. Operating within Microsoft’s Consulting Project Management practice, your efforts will directly shape the scalability, performance, and security of software systems and platforms trusted by billions of users worldwide.

Microsoft’s enduring mission is to empower every person and every organization on the planet to achieve more. Team members thrive within an inclusive culture grounded in a growth mindset, cross-team empathy, and uncompromising customer focus. In this position, you will collaborate with industry-leading engineers, researchers, and product leaders to solve complex technical problems at unprecedented scale.

Technical Domain: Enterprise Platforms, Dynamics 365 & Copilot Workflows

Microsoft’s Enterprise product teams develop business-critical SaaS solutions that transform how global organizations engage customers, streamline operational supply chains, and empower workforces. Leading platforms such as Dynamics 365 Contact Center and Microsoft Copilot Studio integrate conversational intelligence, automated workflow orchestration, and enterprise compliance. Leaders in this discipline align product roadmaps with customer telemetry, driving high-impact software experiences that solve complex enterprise challenges.

Professionals in this specialization combine strong computer science fundamentals with practical, real-world systems engineering. Whether delivering distributed microservices, designing custom silicon interconnects, managing physical datacenter infrastructure, or scaling AI-powered customer workflows, you will operate within a mature engineering ecosystem supported by Microsoft’s global technical community.

Key Responsibilities & Scope of Work

In this capacity, your daily priorities and core technical contributions will center on the following key operational deliverables:

• Drives and maintains obligations to customer across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management while ensuring adherence to security best practices in partnership with Solution Area SMEs. Ensures that customer-required or market-required security certifications are active. Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success.
• Contributes to consumption activities, through others (e.g., Customer Success resources), for customers by identifying blockers to consumption goals and enabling customers, through internal teams, to get the full value of their purchases. Holds accountability for project delivery forecast.
• Supports relationships with key stakeholders in the customer portfolio to ensure service delivery is on track and issues are being anticipated, identified, and managed. Communicates current view of delivery to customer stakeholders, as appropriate.
• Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management.
• Demonstrates accountability for the financial health of a project or program (e.g., revenue attainment, accurate forecasting, cost management, and utilization, skills, and capacity planning). Identifies opportunities to accelerate and drive consumption and delivery. Owns and drives backlog risk management. Drives incremental business on top of existing projects and programs through next step proposals, conducts customer discussions related to next stage proposal (NSP) and other opportunities. Engages in the pursuit cycle to ensure deals are structured appropriately. Supports and contributes to rhythm of business (ROB) and Chief Financial Officer (CFO) forecasting.
• Looks for or creates opportunities to maximize timely cloud consumption through current deliveries. Identifies new opportunities with customers and facilitates follow up conversations with customers on Consumption both strategically and operational, and to accelerate delivery or prevent delivery delays.
• Applies advanced knowledge across project management principle areas to execution and delivery, contributes at local team-wide level to share knowledge and support others, serves as a mentor to less experienced colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects.
• Maintain rigorous code quality, comprehensive automated test coverage, and security compliance throughout all phases of software delivery.
• Participate actively in technical design reviews, operational post-mortems, and architectural discussions across global engineering cohorts.

Candidate Profile & Experience Requirements

Candidates for the Senior Program Manager – CTJ – Top Secret position are evaluated based on their practical experience, technical depth, and demonstrated track record of problem-solving:

• Professional Background: Minimum of 3 years (36 months) of verified experience directly relevant to consulting project management or related technical specializations.
• Bachelor’s Degree in related field AND 3+ years experience in project management OR equivalent experience.
• Bachelor’s Degree in related field AND 8+ years experience in project management OR equivalent experience.
• Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.
• Technical Competence: Demonstrated mastery of programming environments, distributed systems, modern cloud infrastructure, or specialized analytical methodologies relevant to the domain.
• Cross-Functional Leadership: Strong written and verbal communication skills, with an established ability to articulate complex technical architectures clearly to engineering peers and executive stakeholders.
• Culture & Values: Demonstrated alignment with Microsoft’s core values of respect, integrity, and accountability, alongside a proactive dedication to diversity and inclusion.

Work Environment, Workplace Schedule & Location Structure

This position is designated with an official location in Washington D.C., District of Columbia, United States. Work arrangements for this role are structured as Onsite Model with Hybrid Work Flexibility (Washington D.C., District of Columbia). Microsoft provides modern, accessible work environments equipped with state-of-the-art developer tooling, ergonomic facilities, and collaborative hybrid infrastructure.

Compensation, Total Rewards & Comprehensive Benefits

Microsoft offers a comprehensive, highly competitive total rewards framework designed to support employees’ personal, professional, and financial well-being:

• Legally Disclosed Base Salary Range: USD $101,800 – USD $193,800 per annum across typical US geographic zones (regional geographic differentials apply for high-cost zones such as the San Francisco Bay Area and New York City metropolitan areas).
• Incentive & Equity Rewards: Eligibility for annual performance-based cash bonuses and Microsoft restricted stock units (RSUs).
• Comprehensive Healthcare: Premium medical, dental, and vision coverage, including mental health support programs and wellness reimbursements.
• Retirement & Financial Security: Robust 401(k) / national retirement savings plans with generous company matching contributions, alongside financial planning resources.
• Time Off & Work-Life Harmony: Generous paid time off, comprehensive parental leave programs, public holiday allowances, and caregiver leave support.
• Growth & Learning: Unlimited access to Microsoft Learn, internal technical conferences, tuition assistance, and structured career mobility pathways across worldwide business units.

Application Process & Requisition Reference

This position is actively open and monitored by Microsoft Talent Acquisition. In alignment with corporate hiring policies, applications are accepted on an ongoing basis with no rigid pre-determined closing deadline until a qualified candidate is formally selected (Open Until Filled).

To submit your application, select the Apply Now button on this listing to navigate directly to the official Microsoft Careers requisition portal. When submitting your candidacy, reference Requisition ID 200054196. Ensure your resume and supporting documentation highlight your relevant technical deliverables, system achievements, and professional qualifications.