Microsoft Corporation is actively seeking an exceptional professional to join our organization as a Principal UX Researcher within the UX Research division. Positioned at the core of Microsoft’s technological innovation, this role offers direct involvement in mission-critical engineering initiatives, planetary-scale cloud services, and next-generation product architectures.

Role Overview & Strategic Impact

As a Principal UX Researcher based in Redmond, Washington, United States, you will play an integral role in architecting, engineering, and delivering transformative technology solutions. Operating within Microsoft’s UX Research practice, your efforts will directly shape the scalability, performance, and security of software systems and platforms trusted by billions of users worldwide.

Microsoft’s enduring mission is to empower every person and every organization on the planet to achieve more. Team members thrive within an inclusive culture grounded in a growth mindset, cross-team empathy, and uncompromising customer focus. In this position, you will collaborate with industry-leading engineers, researchers, and product leaders to solve complex technical problems at unprecedented scale.

Technical Domain: Hyperscale Cloud Architecture & Frontier AI Integration

Operating at the nexus of planetary-scale cloud infrastructure, Microsoft Azure powers the foundation for enterprise digital transformation and generative AI breakthroughs. Engineers and architects in this domain design, deploy, and optimize highly resilient, multi-region cloud services, intelligent API pipelines, and secure data topologies. Leveraging deep integrations with Azure OpenAI, foundational LLMs, and distributed microservices, team members accelerate production-grade intelligence while upholding strict standards for reliability, zero-trust security, and operational latency.

Professionals in this specialization combine strong computer science fundamentals with practical, real-world systems engineering. Whether delivering distributed microservices, designing custom silicon interconnects, managing physical datacenter infrastructure, or scaling AI-powered customer workflows, you will operate within a mature engineering ecosystem supported by Microsoft’s global technical community.

Key Responsibilities & Scope of Work

In this capacity, your daily priorities and core technical contributions will center on the following key operational deliverables:

• Developing and scaling human-centered model evaluation approaches that combine quantitative and qualitative methods to assess whether AI systems meet user needs in realistic workflows and contexts.
• Translating user goals, behaviors, and expectations into measurable constructs, eval criteria, rubrics, grading standards, and decision thresholds.
• Designing and conducting human grading, calibration, and “grade the grader” research to improve the reliability and validity of human and agentic evaluation systems.
• Partnering with applied scientists and product teams to build representative eval sets, diagnose eval misalignment, and turn research findings into actionable inputs for model and eval development.
• Establishing a coordinated Office-wide framework for research partnerships with applied science across app-specific and shared teams, including clear engagement models, coverage priorities, reusable methods, and quality standards.
• Interfacing with partner teams across Microsoft to align, contribute to, and advance research-led and research-influenced evaluation practices.
• Developing reusable tools, processes, templates, guidance, and rhythms that enable researchers to contribute effectively and consistently to model evaluation at scale.
• Maintain rigorous code quality, comprehensive automated test coverage, and security compliance throughout all phases of software delivery.
• Participate actively in technical design reviews, operational post-mortems, and architectural discussions across global engineering cohorts.

Candidate Profile & Experience Requirements

Candidates for the Principal UX Researcher position are evaluated based on their practical experience, technical depth, and demonstrated track record of problem-solving:

• Professional Background: Minimum of 3 years (36 months) of verified experience directly relevant to ux research or related technical specializations.
• Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience OR Master’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Bachelor’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience OR equivalent experience.
• OR Master’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
• OR Bachelor’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
• Technical Competence: Demonstrated mastery of programming environments, distributed systems, modern cloud infrastructure, or specialized analytical methodologies relevant to the domain.
• Cross-Functional Leadership: Strong written and verbal communication skills, with an established ability to articulate complex technical architectures clearly to engineering peers and executive stakeholders.
• Culture & Values: Demonstrated alignment with Microsoft’s core values of respect, integrity, and accountability, alongside a proactive dedication to diversity and inclusion.

Work Environment, Workplace Schedule & Location Structure

This position is designated with an official location in Redmond, Washington, United States. Work arrangements for this role are structured as Onsite Model with Hybrid Work Flexibility (Redmond, Washington). Microsoft provides modern, accessible work environments equipped with state-of-the-art developer tooling, ergonomic facilities, and collaborative hybrid infrastructure.

Compensation, Total Rewards & Comprehensive Benefits

Microsoft offers a comprehensive, highly competitive total rewards framework designed to support employees’ personal, professional, and financial well-being:

• Legally Disclosed Base Salary Range: USD $142,800 – USD $274,800 per annum across typical US geographic zones (regional geographic differentials apply for high-cost zones such as the San Francisco Bay Area and New York City metropolitan areas).
• Incentive & Equity Rewards: Eligibility for annual performance-based cash bonuses and Microsoft restricted stock units (RSUs).
• Comprehensive Healthcare: Premium medical, dental, and vision coverage, including mental health support programs and wellness reimbursements.
• Retirement & Financial Security: Robust 401(k) / national retirement savings plans with generous company matching contributions, alongside financial planning resources.
• Time Off & Work-Life Harmony: Generous paid time off, comprehensive parental leave programs, public holiday allowances, and caregiver leave support.
• Growth & Learning: Unlimited access to Microsoft Learn, internal technical conferences, tuition assistance, and structured career mobility pathways across worldwide business units.

Application Process & Requisition Reference

This position is actively open and monitored by Microsoft Talent Acquisition. In alignment with corporate hiring policies, applications are accepted on an ongoing basis with no rigid pre-determined closing deadline until a qualified candidate is formally selected (Open Until Filled).

To submit your application, select the Apply Now button on this listing to navigate directly to the official Microsoft Careers requisition portal. When submitting your candidacy, reference Requisition ID 200055775. Ensure your resume and supporting documentation highlight your relevant technical deliverables, system achievements, and professional qualifications.