Microsoft Corporation is actively seeking an exceptional professional to join our organization as a IT Director within the Data Center Operations Management division. Positioned at the core of Microsoft’s technological innovation, this role offers direct involvement in mission-critical engineering initiatives, planetary-scale cloud services, and next-generation product architectures.

Role Overview & Strategic Impact

As a IT Director based in Cheyenne, Wyoming, United States, you will play an integral role in architecting, engineering, and delivering transformative technology solutions. Operating within Microsoft’s Data Center Operations Management practice, your efforts will directly shape the scalability, performance, and security of software systems and platforms trusted by billions of users worldwide.

Microsoft’s enduring mission is to empower every person and every organization on the planet to achieve more. Team members thrive within an inclusive culture grounded in a growth mindset, cross-team empathy, and uncompromising customer focus. In this position, you will collaborate with industry-leading engineers, researchers, and product leaders to solve complex technical problems at unprecedented scale.

Technical Domain: Cloud Operations + Innovation (CO+I) Infrastructure

Microsoft Cloud Operations + Innovation (CO+I) is the foundational engine delivering physical datacenter campuses across more than 60 datacenter regions globally. Engineering and construction management teams oversee the complete lifecycle of hyperscale facilities—from power distribution architectures (substation to server rack) and advanced closed-loop liquid cooling systems to physical integration, environmental health & safety (EHS), and sustainability initiatives. Professionals in this sector ensure uninterruptible 24/7 power, environmental efficiency, and rapid capacity delivery.

Professionals in this specialization combine strong computer science fundamentals with practical, real-world systems engineering. Whether delivering distributed microservices, designing custom silicon interconnects, managing physical datacenter infrastructure, or scaling AI-powered customer workflows, you will operate within a mature engineering ecosystem supported by Microsoft’s global technical community.

Key Responsibilities & Scope of Work

In this capacity, your daily priorities and core technical contributions will center on the following key operational deliverables:

• Empower a culture of safety, security and compliance in all aspects of data center operations
• Leadership, management, coaching, and development of Microsoft full time employees across datacenters in your Metro
• Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
• Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your Metro
• Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your Metro.  This will include leading incident management calls with customers and senior leadership, the timely resolution of incidents, post-incident reviews, and the implementation of improvement plans
• Ensure financial management of your metro including the development of detailed budgets, forecasts, and management of operational and capital spend
• Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and partner support teams
• Maintain rigorous code quality, comprehensive automated test coverage, and security compliance throughout all phases of software delivery.
• Participate actively in technical design reviews, operational post-mortems, and architectural discussions across global engineering cohorts.

Candidate Profile & Experience Requirements

Candidates for the IT Director position are evaluated based on their practical experience, technical depth, and demonstrated track record of problem-solving:

• Professional Background: Minimum of 10 years (120 months) of verified experience directly relevant to data center operations management or related technical specializations.
• High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
• 7+ years’ enterprise-level experience managing large scale and complex projects/programs AND 7+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 7+ years’ experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $5M+.
• Bachelor’s Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
• Technical Competence: Demonstrated mastery of programming environments, distributed systems, modern cloud infrastructure, or specialized analytical methodologies relevant to the domain.
• Cross-Functional Leadership: Strong written and verbal communication skills, with an established ability to articulate complex technical architectures clearly to engineering peers and executive stakeholders.
• Culture & Values: Demonstrated alignment with Microsoft’s core values of respect, integrity, and accountability, alongside a proactive dedication to diversity and inclusion.

Work Environment, Workplace Schedule & Location Structure

This position is designated with an official location in Cheyenne, Wyoming, United States. Work arrangements for this role are structured as Onsite Model with Hybrid Work Flexibility (Cheyenne, Wyoming). Microsoft provides modern, accessible work environments equipped with state-of-the-art developer tooling, ergonomic facilities, and collaborative hybrid infrastructure.

Compensation, Total Rewards & Comprehensive Benefits

Microsoft offers a comprehensive, highly competitive total rewards framework designed to support employees’ personal, professional, and financial well-being:

• Legally Disclosed Base Salary Range: USD $140,200 – USD $284,400 per annum across typical US geographic zones (regional geographic differentials apply for high-cost zones such as the San Francisco Bay Area and New York City metropolitan areas).
• Incentive & Equity Rewards: Eligibility for annual performance-based cash bonuses and Microsoft restricted stock units (RSUs).
• Comprehensive Healthcare: Premium medical, dental, and vision coverage, including mental health support programs and wellness reimbursements.
• Retirement & Financial Security: Robust 401(k) / national retirement savings plans with generous company matching contributions, alongside financial planning resources.
• Time Off & Work-Life Harmony: Generous paid time off, comprehensive parental leave programs, public holiday allowances, and caregiver leave support.
• Growth & Learning: Unlimited access to Microsoft Learn, internal technical conferences, tuition assistance, and structured career mobility pathways across worldwide business units.

Application Process & Requisition Reference

This position is actively open and monitored by Microsoft Talent Acquisition. In alignment with corporate hiring policies, applications are accepted on an ongoing basis with no rigid pre-determined closing deadline until a qualified candidate is formally selected (Open Until Filled).

To submit your application, select the Apply Now button on this listing to navigate directly to the official Microsoft Careers requisition portal. When submitting your candidacy, reference Requisition ID 200055999. Ensure your resume and supporting documentation highlight your relevant technical deliverables, system achievements, and professional qualifications.