Microsoft Corporation is actively seeking an exceptional professional to join our organization as a Director, Account Technology Strategy, Retail & Consumer Goods within the Strategic Account Technology division. Positioned at the core of Microsoft’s technological innovation, this role offers direct involvement in mission-critical engineering initiatives, planetary-scale cloud services, and next-generation product architectures.

Role Overview & Strategic Impact

As a Director, Account Technology Strategy, Retail & Consumer Goods based in Chicago, Illinois, United States, you will play an integral role in architecting, engineering, and delivering transformative technology solutions. Operating within Microsoft’s Strategic Account Technology practice, your efforts will directly shape the scalability, performance, and security of software systems and platforms trusted by billions of users worldwide.

Microsoft’s enduring mission is to empower every person and every organization on the planet to achieve more. Team members thrive within an inclusive culture grounded in a growth mindset, cross-team empathy, and uncompromising customer focus. In this position, you will collaborate with industry-leading engineers, researchers, and product leaders to solve complex technical problems at unprecedented scale.

Technical Domain: Strategic Partnerships, Global Accounts & Commercial Growth

Navigating enterprise relationships with Global Fortune 500 corporations, government entities, and strategic multinational partners requires deep consultative acumen and commercial governance. Microsoft’s Strategic Account and Partner Success teams curate bespoke multi-year digital transformation agendas, orchestrate cross-cloud deployment frameworks, and foster co-innovation alliances. Professionals operate as trusted advisors to C-suite leadership, unlocking enterprise value across cloud, AI, and cybersecurity.

Professionals in this specialization combine strong computer science fundamentals with practical, real-world systems engineering. Whether delivering distributed microservices, designing custom silicon interconnects, managing physical datacenter infrastructure, or scaling AI-powered customer workflows, you will operate within a mature engineering ecosystem supported by Microsoft’s global technical community.

Key Responsibilities & Scope of Work

In this capacity, your daily priorities and core technical contributions will center on the following key operational deliverables:

• Bring deep customer and industry knowledge to identify trends, opportunities, risks, and competitive challenges.
• Translate insights into recommendations that help customers evolve their business and technology strategies.
• Connect customers with Microsoft expertise, solutions, and partners to solve complex business challenges.
• Serve as a trusted technology advisor to senior business and technical leaders, including CXO-level stakeholders.
• Connect Microsoft’s technology and capabilities to customers’ most important business priorities and long-term goals.
• Challenge customer thinking, introduce new ideas, and help shape transformation strategies that deliver measurable business value.
• Lead strategic technology conversations that help customers understand emerging trends, opportunities, and Microsoft’s platform.
• Maintain rigorous code quality, comprehensive automated test coverage, and security compliance throughout all phases of software delivery.
• Participate actively in technical design reviews, operational post-mortems, and architectural discussions across global engineering cohorts.

Candidate Profile & Experience Requirements

Candidates for the Director, Account Technology Strategy, Retail & Consumer Goods position are evaluated based on their practical experience, technical depth, and demonstrated track record of problem-solving:

• Professional Background: Minimum of 7 years (84 months) of verified experience directly relevant to strategic account technology or related technical specializations.
• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• 5+ years experience in digital transformation or using technology to drive customer business outcomes.
• 4+ years experience in business consulting, consultative selling, or change management.
• Technical Competence: Demonstrated mastery of programming environments, distributed systems, modern cloud infrastructure, or specialized analytical methodologies relevant to the domain.
• Cross-Functional Leadership: Strong written and verbal communication skills, with an established ability to articulate complex technical architectures clearly to engineering peers and executive stakeholders.
• Culture & Values: Demonstrated alignment with Microsoft’s core values of respect, integrity, and accountability, alongside a proactive dedication to diversity and inclusion.

Work Environment, Workplace Schedule & Location Structure

This position is designated with an official location in Chicago, Illinois, United States. Work arrangements for this role are structured as Onsite Model with Hybrid Work Flexibility (Chicago, Illinois). Microsoft provides modern, accessible work environments equipped with state-of-the-art developer tooling, ergonomic facilities, and collaborative hybrid infrastructure.

Compensation, Total Rewards & Comprehensive Benefits

Microsoft offers a comprehensive, highly competitive total rewards framework designed to support employees’ personal, professional, and financial well-being:

• Legally Disclosed Base Salary Range: USD $130,900 – USD $251,900 per annum across typical US geographic zones (regional geographic differentials apply for high-cost zones such as the San Francisco Bay Area and New York City metropolitan areas).
• Incentive & Equity Rewards: Eligibility for annual performance-based cash bonuses and Microsoft restricted stock units (RSUs).
• Comprehensive Healthcare: Premium medical, dental, and vision coverage, including mental health support programs and wellness reimbursements.
• Retirement & Financial Security: Robust 401(k) / national retirement savings plans with generous company matching contributions, alongside financial planning resources.
• Time Off & Work-Life Harmony: Generous paid time off, comprehensive parental leave programs, public holiday allowances, and caregiver leave support.
• Growth & Learning: Unlimited access to Microsoft Learn, internal technical conferences, tuition assistance, and structured career mobility pathways across worldwide business units.

Application Process & Requisition Reference

This position is actively open and monitored by Microsoft Talent Acquisition. In alignment with corporate hiring policies, applications are accepted on an ongoing basis with no rigid pre-determined closing deadline until a qualified candidate is formally selected (Open Until Filled).

To submit your application, select the Apply Now button on this listing to navigate directly to the official Microsoft Careers requisition portal. When submitting your candidacy, reference Requisition ID 200057821. Ensure your resume and supporting documentation highlight your relevant technical deliverables, system achievements, and professional qualifications.