Microsoft Corporation is actively seeking an exceptional professional to join our organization as a CE Field Service Engineer within the Data Center Operations Management division. Positioned at the core of Microsoft’s technological innovation, this role offers direct involvement in mission-critical engineering initiatives, planetary-scale cloud services, and next-generation product architectures.

Role Overview & Strategic Impact

As a CE Field Service Engineer based in Jakarta, Indonesia, you will play an integral role in architecting, engineering, and delivering transformative technology solutions. Operating within Microsoft’s Data Center Operations Management practice, your efforts will directly shape the scalability, performance, and security of software systems and platforms trusted by billions of users worldwide.

Microsoft’s enduring mission is to empower every person and every organization on the planet to achieve more. Team members thrive within an inclusive culture grounded in a growth mindset, cross-team empathy, and uncompromising customer focus. In this position, you will collaborate with industry-leading engineers, researchers, and product leaders to solve complex technical problems at unprecedented scale.

Technical Domain: Cloud Operations + Innovation (CO+I) Infrastructure

Microsoft Cloud Operations + Innovation (CO+I) is the foundational engine delivering physical datacenter campuses across more than 60 datacenter regions globally. Engineering and construction management teams oversee the complete lifecycle of hyperscale facilities—from power distribution architectures (substation to server rack) and advanced closed-loop liquid cooling systems to physical integration, environmental health & safety (EHS), and sustainability initiatives. Professionals in this sector ensure uninterruptible 24/7 power, environmental efficiency, and rapid capacity delivery.

Professionals in this specialization combine strong computer science fundamentals with practical, real-world systems engineering. Whether delivering distributed microservices, designing custom silicon interconnects, managing physical datacenter infrastructure, or scaling AI-powered customer workflows, you will operate within a mature engineering ecosystem supported by Microsoft’s global technical community.

Key Responsibilities & Scope of Work

In this capacity, your daily priorities and core technical contributions will center on the following key operational deliverables:

• Ensures compliance with data center business units and service-level policies.
• Engages with appropriate teams and resources to execute tasks or projects.
• Manages programs associated with area of responsibility.
• Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget.
• Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.
• Participates in Root Cause Analysis (RCA) process as appropriate.
• Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency
• Maintain rigorous code quality, comprehensive automated test coverage, and security compliance throughout all phases of software delivery.
• Participate actively in technical design reviews, operational post-mortems, and architectural discussions across global engineering cohorts.

Candidate Profile & Experience Requirements

Candidates for the CE Field Service Engineer position are evaluated based on their practical experience, technical depth, and demonstrated track record of problem-solving:

• Professional Background: Minimum of 2 years (24 months) of verified experience directly relevant to data center operations management or related technical specializations.
• High School Diploma or equivalent AND 2+ year(s) industry experience in a datacenter or other critical environment facility, OR 3+ years industry experience and college course work.
• 3+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)
• Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
• Technical Competence: Demonstrated mastery of programming environments, distributed systems, modern cloud infrastructure, or specialized analytical methodologies relevant to the domain.
• Cross-Functional Leadership: Strong written and verbal communication skills, with an established ability to articulate complex technical architectures clearly to engineering peers and executive stakeholders.
• Culture & Values: Demonstrated alignment with Microsoft’s core values of respect, integrity, and accountability, alongside a proactive dedication to diversity and inclusion.

Work Environment, Workplace Schedule & Location Structure

This position is designated with an official location in Jakarta, Indonesia. Work arrangements for this role are structured as Onsite Model (Jakarta, Indonesia). Microsoft provides modern, accessible work environments equipped with state-of-the-art developer tooling, ergonomic facilities, and collaborative hybrid infrastructure.

Professional Growth, Technical Community & Continuous Learning

At Microsoft, career progression is treated as an ongoing, deliberate journey supported by structured enterprise resources. Team members within the Data Center Operations Management organization are empowered to continuously expand their technical capabilities, explore emerging engineering paradigms, and pursue recognized professional credentials. Global technical communities and internal symposiums allow engineers to exchange architectural insights and collaborate across diverse product portfolios.

Whether advancing along specialized individual contributor tracks toward principal architecture or transitioning into technical leadership and people management, employees benefit from transparent career milestones, executive sponsorship, and comprehensive mentoring networks designed to nurture sustainable professional excellence.

Compensation, Total Rewards & Comprehensive Benefits

Microsoft offers a comprehensive, highly competitive total rewards framework designed to support employees’ personal, professional, and financial well-being:

• Estimated Annual Base Salary: IDR 350,000,000 – IDR 700,000,000 per annum (exact compensation determined based on verified qualifications, technical evaluation, specialized experience, and local market benchmarks).
• Incentive & Equity Rewards: Eligibility for annual performance-based cash bonuses and Microsoft restricted stock units (RSUs).
• Comprehensive Healthcare: Premium medical, dental, and vision coverage, including mental health support programs and wellness reimbursements.
• Retirement & Financial Security: Robust 401(k) / national retirement savings plans with generous company matching contributions, alongside financial planning resources.
• Time Off & Work-Life Harmony: Generous paid time off, comprehensive parental leave programs, public holiday allowances, and caregiver leave support.
• Growth & Learning: Unlimited access to Microsoft Learn, internal technical conferences, tuition assistance, and structured career mobility pathways across worldwide business units.

Application Process & Requisition Reference

This position is actively open and monitored by Microsoft Talent Acquisition. In alignment with corporate hiring policies, applications are accepted on an ongoing basis with no rigid pre-determined closing deadline until a qualified candidate is formally selected (Open Until Filled).

To submit your application, select the Apply Now button on this listing to navigate directly to the official Microsoft Careers requisition portal. When submitting your candidacy, reference Requisition ID 200052205. Ensure your resume and supporting documentation highlight your relevant technical deliverables, system achievements, and professional qualifications.