Director of Product – Customer Core & Entitlement
Active / Open Until Filled
Apply NowDirector of Product – Customer Core & Entitlement
Active / Open Until Filled
Apply NowJob role insights
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Date posted
September 18, 2026
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Closing date
Not Disclosed (Open Until Filled)
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Location
Sydney
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Salary
$190,000 - $320,000 /year
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Career level
Director / Executive
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Experience
10+ Years
Description
Macquarie Group is currently accepting applications for the role of Director of Product – Customer Core & Entitlement, based out of their corporate offices in Sydney, Australia. This appointment offers an exceptional opportunity to join a globally recognized financial organization that combines entrepreneurial empowerment, disciplined risk governance, and a merit-based career trajectory.
Banking and Financial Services delivers personal banking, wealth management, and business financial products, leveraging digital innovation to provide superior client experiences. In this role, the successful candidate will work alongside seasoned industry professionals to optimize mission-critical processes, manage risk effectively, and deliver commercially impactful solutions across key markets.
Opportunity Overview & Quick Facts
Key Responsibilities & Operational Scope
- Execute core operational workflows and technical deliverables associated with the Director of Product – Customer Core & Entitlement appointment.
- Interface with cross-functional global stakeholders to drive operational excellence and uphold rigorous governance benchmarks.
Candidate Profile & Required Qualifications
- An outcome-oriented approach to product management, grounded in data and focused on measuring what matters.
- Experience translating platform capability into tangible outcomes for both customers and employees.
- Extensive experience leading product teams and developing product managers.
- Evidence of building strong relationships with senior stakeholders at all levels.
- Experience setting and communicating strategic direction for a product area, ideally one underpinning multiple platforms or teams.
- Deep understanding of platform and data products – experience in data, identity or entitlements domains highly regarded.
- Comfort operating in a fast-moving, regulated or complex enterprise environment.
- Practical experience using AI tools to simplify product workflows and team ways of working, not just to ship AI-powered features.
What Macquarie Offers
- Market-Leading Rewards: Competitive base remuneration supplemented by performance-linked incentive programs.
- Flexible Work Frameworks: Modern hybrid working arrangements supporting professional productivity and personal balance.
- Professional Development: Clear internal mobility pathways, technical skill enhancement, and professional accreditation support.
- Comprehensive Wellbeing: Access to employee assistance programs, holistic healthcare coverage, and dedicated wellbeing initiatives.
- Global Network & Impact: Collaborative engagement with cross-border teams across the Americas, EMEA, and Asia-Pacific regions.
Core Competencies & Key Technical Focus
Apply Directly on Macquarie Careers Portal
This position is actively accepting candidate submissions. Access the official Macquarie Group recruitment platform to review comprehensive operational criteria and lodge your formal application.
