Head of Platform Operations, Client Services – 12-month contract
Active / Open Until Filled
Apply NowHead of Platform Operations, Client Services – 12-month contract
Active / Open Until Filled
Apply NowJob role insights
-
Date posted
September 10, 2026
-
Closing date
Not Disclosed (Open Until Filled)
-
Location
Sydney
-
Salary
$123,500 - $208,000 /year
-
Career level
Senior Manager / Director Level
-
Experience
4 – 7 Years
Description
Macquarie Group is currently accepting applications for the role of Head of Platform Operations, Client Services – 12-month contract, based out of their corporate offices in Sydney, Australia. This appointment offers an exceptional opportunity to join a globally recognized financial organization that combines entrepreneurial empowerment, disciplined risk governance, and a merit-based career trajectory.
Commodities and Global Markets provides clients around the world with capital and financing, risk management, market access, and physical commodity execution across energy, metals, agriculture, and financial markets. In this role, the successful candidate will work alongside seasoned industry professionals to optimize mission-critical processes, manage risk effectively, and deliver commercially impactful solutions across key markets.
Opportunity Overview & Quick Facts
Key Responsibilities & Operational Scope
- Lead and steer the Platform Operations governance and controls capability, with a focus on strengthening quality assurance, operational controls and risk management frameworks.
- Partner directly with teams across the business to oversee regulatory and operational change, drive improvements to processes and controls, and provide clear reporting on control performance, emerging risks and remediation activities.
Candidate Profile & Required Qualifications
- Significant experience in governance, operational risk, controls, quality assurance, compliance, audit, financial crime operations or a related discipline within financial services.
- Experience designing, leading or improving governance and control frameworks in a complex regulated environment.
- Knowledge of control design, testing, monitoring, issue management, remediation governance and evidence standards.
- Experience supporting regulated operational processes, including KYC, AML, client onboarding or ongoing client due diligence activities.
- Ability to lead and develop teams, influence senior stakeholders and translate complex regulatory requirements into practical processes and controls.
What Macquarie Offers
- Market-Leading Rewards: Competitive base remuneration supplemented by performance-linked incentive programs.
- Flexible Work Frameworks: Modern hybrid working arrangements supporting professional productivity and personal balance.
- Professional Development: Clear internal mobility pathways, technical skill enhancement, and professional accreditation support.
- Comprehensive Wellbeing: Access to employee assistance programs, holistic healthcare coverage, and dedicated wellbeing initiatives.
- Global Network & Impact: Collaborative engagement with cross-border teams across the Americas, EMEA, and Asia-Pacific regions.
Core Competencies & Key Technical Focus
Apply Directly on Macquarie Careers Portal
This position is actively accepting candidate submissions. Access the official Macquarie Group recruitment platform to review comprehensive operational criteria and lodge your formal application.