Senior Tech Assist
Active / Open Until Filled
Apply NowSenior Tech Assist
Active / Open Until Filled
Apply NowJob role insights
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Date posted
September 11, 2026
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Closing date
Not Disclosed (Open Until Filled)
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Location
Perth
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Salary
$117,000 - $201,500 /year
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Career level
Senior Level
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Experience
4 – 7 Years
Description
Macquarie Group is currently accepting applications for the role of Senior Tech Assist, based out of their corporate offices in Perth, Australia. This appointment offers an exceptional opportunity to join a globally recognized financial organization that combines entrepreneurial empowerment, disciplined risk governance, and a merit-based career trajectory.
The team operates at the intersection of international capital markets, advanced technology, and commercial enablement, delivering high-impact solutions across global businesses. In this role, the successful candidate will work alongside seasoned industry professionals to optimize mission-critical processes, manage risk effectively, and deliver commercially impactful solutions across key markets.
Opportunity Overview & Quick Facts
Key Responsibilities & Operational Scope
- Deliver high-impact hands-on technology support across multiple businesses within the Group, acting as the face of technology and a trusted single point of contact for users.
- You'll resolve hardware and software issues, fulfil service requests, support new starters, manage equipment, and work with specialist teams to investigate and resolve technical challenges.
- The role also includes supporting meeting room AV, collaboration technologies, networks, and executive events, while contributing to projects and continuous improvement initiatives that enhance the technology experience across the bank.
Candidate Profile & Required Qualifications
- Experience in providing desktop support to end users in the Microsoft Windows, Apple and IOS operating systems environments.
- Experience working in and supporting Jamf and Workspace ONE AirWatch / Apple Business Manager.
- Proficient in Microsoft 365 productivity and collaboration tools.
- Working knowledge of Windows11.
- Competent in Active Directory administration.
- Diligent with the ability to adhere to security, regulatory and compliance processes.
- Familiar with SCCM and InTune endpoint management.
- Experience developing dashboards, reporting, and business insights using Power BI.
- Familiarity with SysTrack for endpoint analytics, performance monitoring, and end-user experience management.
- Ability to leverage modern tools and automation technologies to improve operational efficiency and user outcomes.
What Macquarie Offers
- Market-Leading Rewards: Competitive base remuneration supplemented by performance-linked incentive programs.
- Flexible Work Frameworks: Modern hybrid working arrangements supporting professional productivity and personal balance.
- Professional Development: Clear internal mobility pathways, technical skill enhancement, and professional accreditation support.
- Comprehensive Wellbeing: Access to employee assistance programs, holistic healthcare coverage, and dedicated wellbeing initiatives.
- Global Network & Impact: Collaborative engagement with cross-border teams across the Americas, EMEA, and Asia-Pacific regions.
Core Competencies & Key Technical Focus
Apply Directly on Macquarie Careers Portal
This position is actively accepting candidate submissions. Access the official Macquarie Group recruitment platform to review comprehensive operational criteria and lodge your formal application.